“Don’t 4get ur appointment 2moro”
Airedale Doctor Explores New Way of Communicating with Patients
7th May 2007
Leeds, UK
Mobile phones are now considered an essential by many. We organise our lives with them: we get texts telling us about the next train and bus times, the latest news headlines and football scores. Now, patients across the country are starting to receive texts about their next doctor’s appointment.
A GP surgery in Bradford & Airedale tPCT is pioneering the use of patient text messages from SystmOne. Holycroft Surgery is saving time and money and giving patients peace of mind – just by sending a simple text.
Dr John Parry, a GP at Holycroft Surgery, and TPP’s Clinical Director, says, “Texting patients is a great idea. I’ve had very favourable feedback from patients, including those who have received information about test results by text. As a practice, we will be closely monitoring the benefits and are looking forward to the cost savings brought about by reducing the number of patients who miss their appointments.”
It’s not all about patients remembering their appointments – through SystmOne, GP surgeries can send texts about test results, they can let patients know about any new clinics they’re running – in short, they can send a text about almost anything! And, as with all communications between doctor and patient, the information in the text message is saved in the patient’s record.
The text message module that TPP have chosen to use in SystmOne is the market leading meditxt platform from message specialist Cy-nap. The platform has been in continuous uninterrupted service for over 6 years and is trusted by healthcare professionals to deliver many thousands of critical messages every day.
Holycroft Surgery was the first GP practice to use SystmOne back in 1999. Since then, they’ve been pushing the boundaries of what the system can achieve. As a forward-thinking and technology-embracing team, looking for new ways to communicate with patients, they were delighted to trial the new text messaging functionality.
SystmOne text messaging will soon be rolled out to all 590 GP practices across England and Wales using the system.
About TPP
Established in 1998, TPP is the UK leader in centralised clinical systems for primary care. Working within the NHS framework and in consultation with clinicians, they have developed the SystmOne suite of products to address the governments vision of a patient-centric health service.
About Cy-nap
“mobile technology helping people to manage their lives”
Cy-nap Ltd was established in January 2001 and is the result of over 14 years of innovation within the technology market.
meditxt® has been developed specifically for use in hospitals, clinics and surgeries
edutxt® is used extensively in schools, colleges and universities
txttools is used by companies that create services for business-to-consumer clients and with companies who provide services and content directly to their consumers. These companies encompass a variety of business markets including corporate, publishing, law, web development, retail, health. In fact any group that has a need to communicate with people, be they customers, subscribers, members or staff.
For further information please visit www.tpp-uk.com www.txttools.co.uk
or call Beth Daley (TPP) on 0113 20 500 80, Steve McCann (Cy-nap) on 0113 234 2111