Rescheduled Maintenance: Tuesday April 24, 2018 from 11 pm ET to Wednesday April 25, 2018 at 7am ET

April 17th, 2018

Dear ConnectTxt & TipTxt users,

As noted in a previous post, we will be performing maintenance on your product to upgrade hosting facilities. This maintenance, previously scheduled for tonight, will now take place from Tuesday, April 24 at 11pm ET to Wednesday, April 25 at 7am ET.

During this time, the system will be unavailable and you will not be able to send or receive messages. This work has been scheduled during a period of low activity which should greatly minimize the impact to you.

If you have any questions, we invite you contact our support team.

Thank you for your continued business.

Sincerely,
The Blackboard Connect Team

 

Planned Maintenance: Friday 6th April 2018 from 12 am to 1 am PDT Time

April 5th, 2018

Dear ConnectTxt & TipTxt users,

Friday 6th April 2018 from 12 am PDT Time, there will be a scheduled downtime of 1 hour of the ConnectTxt service during a planned maintenance window. This is to allow our Product Management team to perform maintenance of the product. The application will be unavailable during that time.

If you have any questions, we invite you contact our support team.

Thank you for your continued business.

Sincerely,
The Blackboard Connect Team

 

Planned Maintenance: Friday 6th April 2018 from 8 pm to 9 pm UK Time

April 5th, 2018

Dear ConnectTxt users,

Friday 6th April 2018 from 8 pm  (BST), there will be a scheduled downtime of 1 hour of the ConnectTxt service during a planned maintenance window. This is to allow our Product Management team to perform maintenance of the product. The application will be unavailable during that time.

If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.

Our team can also be reached via email: connecttxtsupport@blackboard.com

With kind regards,

The Client Success team

Planned Maintenance: Tuesday April 17, 2018 from 11 pm ET to Wednesday April 18, 2018 at 7am ET

March 29th, 2018

Dear ConnectTxt & TipTxt users,

Thank you for being a valued Blackboard customer. The reliability and security of your product is very important to us, therefore we will be upgrading hosting facilities and moving to an AWS (Amazon Web Services) environment. This will bring you improved stability and reliability, increased security, and more effective messaging.

As part of this change, we will be performing maintenance from Tuesday, April 17 at 11pm ET to Wednesday, April 18 at 7am ET. During this time, the system will be unavailable and you will not be able to send or receive messages. This work has been scheduled during a period of low activity which should greatly minimize the impact to you.

If you have any questions, we invite you contact our support team.

Thank you for your continued business.

Sincerely,
The Blackboard Connect Team

 

Planned Maintenance: Wednesday 28th March 2018 from 8 pm to 9 pm UK Time

March 23rd, 2018

Dear ConnectTxt users,

Wednesday 28th March 2018 from 8 pm (BST), there will be a scheduled downtime of 1 hour of the ConnectTxt service during a planned maintenance window. This is to allow our Product Management team to perform maintenance of the product. The application will be unavailable during that time.

If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.

Our team can also be reached via email: connecttxtsupport@blackboard.com

With kind regards,

The Client Success team

Planned Maintenance: Saturday 17th March 2018 from 10 pm to 4 am UK Time

March 16th, 2018

Dear ConnectTxt users,

Saturday 17th March 2018 from 10 pm UK time (BST), there will be a scheduled downtime of 8 hours of the ConnectTxt service during a planned maintenance window. This is to allow our Product Management team to perform maintenance of the product. The application will be unavailable during that time.

If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.

Our team can also be reached via email: connecttxtsupport@blackboard.com

With kind regards,

The Client Success team

Planned Maintenance: Friday 9th March 2018 from 10 pm to 11 pm UK Time

March 9th, 2018

Dear ConnectTxt users,

On Friday 9th March 2018 from 10 pm UK time (BST), there will be a scheduled downtime of 1 hour of the ConnectTxt service during a planned maintenance window. This is to allow our Product Management team to perform maintenance of the product. The application will be unavailable during that time.

If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.

Our team can also be reached via email: connecttxtsupport@blackboard.com

With kind regards,

The Client Success team

SendTwoWaySMS building block release 3.0.40 for Blackboard Learn 9.1 Q2 2016 onwards

December 11th, 2017

The latest release of SendTwoWaySMS building block for Blackboard Learn 9.1 Q2 2016 onwards is now available for download from our website. Please note that this update is not recommended for those still using Learn 9.1 2015 10 and 9.1 2014 10

Planned Migration: Saturday 2nd December 2017 from 10 pm to 3 am UK Time

November 28th, 2017

Please be aware that ConnectTxt will experience some downtime from 10pm on Saturday 2nd December due to the migration of the production environment to AWS. The downtime will last for approximately 5 hours. The new location will be Amazon Web Services, Ireland.

Apologies for any inconvenience caused.

Planned Maintenance: Saturday 7th October 2017 from 10 pm to 2 am UK Time

October 7th, 2017

Dear ConnectTxt users,

On Saturday, 7th October 2017 from 10 pm UK time (BST), there will be a scheduled downtime of 4 hours of the ConnectTxt service during a planned maintenance window. This is to allow our Product Management team to perform maintenance of the product. The application will be unavailable during that time.

If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.

Our team can also be reached via email: connecttxtsupport@blackboard.com

With kind regards,

The Client Success team